Returns and Guarantee

There are two ways to get your money back, depending on whether you've used the product.

Changed your mind? 60 day returns

You can return your order for any reason, free of charge, within 60 days of delivery.

Email info@diablocosmetics.com with your order number and we'll send you a prepaid shipping label if you're in the US. Once it arrives back with us, we'll process your refund within 24 to 48 hours.

Tried it and it didn't work? 100% Results Money Back Guarantee

We're confident you'll love the serum. If you don't get the results you want within 60 days, we'll give you all your money back.

If after 60 days you're not happy with your results, email info@diablocosmetics.com with your order number and share the reasons why the serum didn't meet your expectations, along with photos showcasing your results.

We're committed to your satisfaction and will gladly assist you. If you're still unsatisfied, we'll promptly issue a full refund without any hassle.

Damaged or defective products

If your order arrives damaged or defective, email info@diablocosmetics.com with photos of the damage. We'll send a replacement or issue a refund, whichever you prefer.

Gifts

If you received a Diablo product as a gift, email info@diablocosmetics.com with the order number and we'll take care of it.

How long do refunds take?

We aim to process every refund within 24 to 48 hours of approving it. You'll get a confirmation email as soon as it's initiated. Depending on your bank, the money usually appears within 3 to 5 working days.

Contact

Email info@diablocosmetics.com with your order number and product details. We always guarantee a response within 24 hours and will be happy to help you!